IP-S8000P Digital IP Network Mobile Customer Service Software (Android pad version)
The IP‑S8000P Android PAD app gives you full broadcast control—live, scheduled, or on-demand—from an easy-to-use tablet interface. It’s perfect for managers, customer service staff, or first responders who need portable access to IP-PA system functions.
Core Features
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Mobile broadcasting control: Log in to select terminals or terminal groups, deliver live announcements, manage on-demand and scheduled playback, and upload audio files directly from your tablet.
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Role-based access & priority levels: Leverages the IP‑S8000’s user permissions and priority hierarchy so higher-level users can override sessions held by lower-level users.
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Terminal monitoring: View real-time connectivity and streaming status of permitted terminals.
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Scheduling capabilities: Create, edit, or remove timed playback tasks remotely via the tablet.
Target Users
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Facility or operations managers who need to make announcements while away from a central console.
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Retail or hospitality staff making in-store or zone-specific audio requests.
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Emergency response teams needing mobile access to evacuation or alert systems.
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Support staff tasked with audio-based visitor assistance or customer service roles.
Considerations
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Requires the main IP‑S8000 server to be installed and operational.
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Currently available only for Android tablets—Android phone users should use the IP‑S8000M version.
| Feature | Description |
|---|---|
| Live Broadcasting | Initiate real-time audio broadcasts to individual or grouped terminals |
| On-Demand Playback | Play audio files stored on the tablet or streamed from the server |
| Scheduled Playback | View, edit, and manage scheduled broadcast tasks remotely |
| Terminal Monitoring | View the real-time status (online/offline/streaming) of all authorized terminals |
| Audio File Upload | Upload media files from the tablet for immediate or scheduled playback |
| Terminal Selection | Choose target terminals by name or group for any playback or announcement |
| Priority Control | Users with higher roles can override or interrupt lower-level sessions |
| Role-Based Access Control | Reflects user permissions as set in the IP-S8000 main server |
* Mobile customer service software is an APP for Android pad, simple and generous interface;
* Use the tablet as a tool to control terminal broadcasting in the system via WIFI or mobile network;
* Easy access, wifi can be accessed to the broadcasting system, on-demand, speech, file upload, terminal management;
* More flexible and intelligent than ordinary remote control, using existing resources;
* Support user rights management, mobile customer service software must be logged in before users can use;
* Any user can set permissions through the network audio system control software, specifying the terminals that need to be controlled;
* With multiple users at the same time login control, high-privileged users priority low-privileged user playback tasks;
* The terminal status is viewed in real time, and after the user logs on to the mobile customer service side, the playback and connection status of the terminal within the permission is viewed in real time;
* With real-time speech function, after logging into the mobile customer service terminal, you can speak at will to the single or multiple terminals specified within the permission;
* With program-on-demand function, after logging on to the mobile customer service side, you can play tracks on the on-demand server to a single or multiple terminals within the permissions;
* With file upload function, you can upload the music of the tablet to the server and then on-demand the designated terminal within the permissions;
* With support for timed task management, after logging on to the mobile customer service side, you can add the function of timed tasks to the designated terminal within the permission;
